Lost phone

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  • Last Post 02 April 2017
Anton V. posted this 31 March 2017

I've lost my phone. But messages with codes keep coming and I can't see them obviously. And can't access my account because of that. And I need money now, my OKPAY account is the only money I have right now.

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Vanilla i. posted this 02 April 2017

hello, have you any live support ? 

Maria G. posted this 02 April 2017

hello, have you any live support ? 

Dear Vanilla i.,

 

For emergency situations you can call us Mon to Fri (08:00 - 18:00 GMT), also you can send request to our support team 24\7 https://support.okpay.eu/index.html

Maria G. posted this 02 April 2017

I've lost my phone. But messages with codes keep coming and I can't see them obviously. And can't access my account because of that. And I need money now, my OKPAY account is the only money I have right now.

 

Dear Anton V. ,

Thank you for contacting OKPAY.

Please contact our support and we will help you to restore access to your account . 

There's no need to create a new account, just sign up for support-only account from the right and create a ticket here https://support.okpay.eu/account/login.html

Regards

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