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how to unfreeze my funds

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  • Last Post 07 April 2017
James S. posted this 07 April 2017

Hello

My account isn't verified yet, does it mean my current funds freeze? And I can't do anything till I verify my account? 

I am not owning a house yet, so I don't have any electricity bill.

 

Maria G. posted this 07 April 2017

Hello, James S.

Your wallet balance and currencies distribution are currently "frozen". 

Please complete verification to get access to your funds. 

If you have no utility bills given on your name, you can use certificate of residence or bank statement.

Please do not hesitate in case of any questions.

Regards,

OKPAY Team

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